am pleased to announce significant upgrades to the Davis-Stirling
website that improves speed and enhances security against hackers.
Davis-Stirling.com is already the largest website of its kind in the
industry. There are over 378 million websites in the United States. Each
is rated by the volume of traffic it receives. Davis-Stirling.com ranks
at 129,139--a remarkable statistic, especially for a statewide legal
website. Currently, we have over 700,000 sessions per year with over 3
million page views.
Ukrainian Hackers. The downside to
our exceptionally high ranking is that we become an attractive target.
Late last year Ukrainian hackers hit Davis-Stirling.com. Because I do
not keep client data on the website, there was nothing to steal so the
hackers planted malware in an effort to corrupt the website and anyone
using it. Alarms immediately went off and we stripped the malware before
it could do any harm.
Hardened Against Attacks. Following
the attack, I spent a lot of money hardening the website against
hackers. My website team went through thousands of pages tweaking the
code and moving everything to a service known as Cloudflare.
is one of the most comprehensive DNS services on the internet for
making content lightning-fast and shielding it from web threats such as
denial of service (DOS) attacks, malware, and spambots. It used cached
content for massive scaling to allow our website to handle heavy traffic
without slowing down service.
In addition, I upgraded our internal content management system to DNN
Evoq. This powerful program allows me to better monitor content on our
three websites (Davis-Stirling.com, AdamsStirling.com, and CIDlaw.com).
In addition, it allows improved management and publication of digital
data while optimizing it for mobile platforms to give fluid, responsive
pages for those of you who access the website on smartphones and
More Features. This sophisticated program also
gives me the ability to add more features to the websites--features I
will announce later in the year. You can see the improvement in speed
and scalability at www.AdamsStirling.com and www.Davis-Stirling.com.
NOTE: If you have ideas on features you would like to see on our websites, feel free to contact me. I will try to work them in.
We have an owner who complains about everything our board and
architectural committee either does or doesn’t do. On a weekly basis, we
receive from 2 to 13 angry, vindictive and threatening letters or
emails from him. In addition, he files small claims actions against
various neighbors, members of the board, the ARC, and the association.
He then dismisses them but only after defendants spend time and money
preparing a defense. As a result, most homeowners will no longer
volunteer for board or ARC positions. How do we protect ourselves from
this angry, malicious person?
ANSWER: These kinds of owners are incredibly difficult to deal with. Your options are quite limited. Short of recruiting an angry-owner whisperer, you either go to court for relief or suffer until the person moves (or dies).
On a few occasions we have successfully petitioned courts for orders
that the person cease their daily barrage of emails and letters. We were
able to show the court that the harassing communications were frequent,
unrelenting and voluminous. It didn't hurt that the writings were also
Having the person labeled a vexatious litigant is another possibility. A
homeowner in one of our associations had a history of filing lawsuits
against her prior HOA. That association successfully had her declared a vexatious litigant. That meant she was barred from filing any new litigation in propria persona without first getting the court's permission.
then moved into our client's association and started filing lawsuits.
We discovered the earlier vexatious litigant ruling and filed a motion
to have the complaint dismissed. She then hired a lawyer and refiled her
complaint in an attempt to avoid dismissal.
court ruled that obtaining representation after commencing litigation
(in violation of the earlier court ruling) did not relieve her of the
prefiling requirement and her complaint was dismissed. She appealed and
earlier this week the court of appeal ruled in our favor.
The problem with going to court is the legal expense incurred by an
association as well as the uncertainty. It costs money to try and stop
malicious homeowners with no guarantee a court will restrain the person.
Even when the court issues an order, there is no assurance the person
will comply with the order. That means more legal fees going back to
I wish I had a magic wand to fix broken people--whether angry,
malicious, or mentally unstable ones. Unfortunately, I don't. As noted
in the Feedback section below, sending them to Barrow, Alaska fell
through as a solution. Maybe our readers can relate some approaches that
worked for them.
want to thank readers for all the feedback on shipping dysfunctional
homeowners to Barrow. There were far more responses than I could
Barrow #1. I like your sense of humor, especially sending troublesome members to Borrow, Alaska. -Charanjit S.
Barrow #2. Quite witty today. -Tanya C.
Barrow #3. WOW! How refreshing and what a great sense of humor! -Andy H. & Millie T.
Thank you for your information. I've been sick since last year and
hope to feel better soon. Please keep writing to me; it lifts my spirits
a lot. -J.H.
Our association has four residents that need a one-way ticket to
Barrow, Alaska. Is it possible to get a group discount on the quickest
chartered flight for them? -Debbie D.
So many readers signed up owners for the trip that my staff put
together a group rate with FedEx. I called Barrow's town council to make
sure they had enough housing since we were about to double their
population. This was the first they had heard of the plan and they were
horrified. The idea got them so heated, the town went through a climate
change event. The plan had to be abandoned. They threatened to sue until
I agreed to fund construction of a new building as a safe space for
traumatized citizens to retreat to. My staff is diligently looking for
an alternative site to send malicious owners.
When visiting Fairbanks a few years ago, it was interesting to see the
different locations of the Iditarod starts. I always thought they
started from the same place each year only to find they start at
different locations in and around Fairbanks. From your adventures, we
find that there is life outside of HOAs. Thanks for sharing your fun
vacation with us. -Tim S.
Adrian J. Adams, Esq.
ADAMS | STIRLING PLC
We are friendly lawyers. For quality legal service, boards should call (800) 464-2817 or email us.