: The board wants to publish the names of delinquent owners in our newsletter to shame them into paying. Is this legal? If so, is it a good idea?
: Publishing the names of delinquent owners is an effective means of collecting monies owed to the association. Peer pressure works. Associations cannot publish the names of owners where the board voted to foreclose on their units. (Civ. Code §5705(c)
.) However, there is nothing in the Davis-Stirling Act that prohibits publishing the names of delinquent owners.
An argument can be made that releasing the names of delinquent owners compromises their privacy in violation of Civil Code §5215(a)(4)
. Currently, the issue is unsettled. To avoid running into problems, the safest approach is not to publish names.
. There are two ways to inform the membership about delinquencies in the association. The two methods are described below.
#1. Parcel Number
. The more conservative approach is not to identify delinquents by name. The association can publish a list of all the delinquencies by identifying each property using the assessor's parcel number
. The amount owed by each can also be listed. The list should also contain the following disclaimer: "This information was last updated on <date>
. Payments made after <date>
are not reflected."
#2. Delinquent Taxpayer Method
. For those who want to publish names, look at how California handles delinquent taxpayers. According to the state's website
, California mails each person on its list a certified letter providing the person an opportunity to pay their taxes before the list is published. To avoid being published, taxpayers must do one of the following: (i) pay the liability in full, (ii) establish an installment agreement, (iii) enter into an offer in compromise, or (iv) substantiate a bankruptcy filing. With that in mind, associations could do the following:
Fair Debt Collection Practices
Amend the governing documents to include publishing names as one of its collection policies.
Amend its collection policy to include sending a certified letter, return receipt requested, to the owner giving him/her an opportunity to pay before the list is published.
Distribute or mail the list to members only (not renters). Also, do not post the list in the common areas where visitors can see it.
Title the list "Delinquent Owners." Do not characterize owners as "Deadbeats of the Month" or any other pejorative term, and do not state whether foreclosure has commenced against their units (per Civ. Code §5705(c)).
Include a disclaimer such as: "This information was last updated on <date>. Payments made after <date> are not reflected."
Be consistent in publishing names (perhaps quarterly) and be even-handed by publishing all names including directors (unless the person has paid in full, worked out payment plan, or declared bankruptcy).
. The Fair Debt Collection Practices Act
specifically excludes a creditor, i.e., the association, collecting their own debt in their own name. The association's officers and employees collecting debts on the association's behalf are also excluded. (CEB Debt Collection Practice in California
citing 15 USC 1692a(6).) Since an HOA collecting its own debts is not a debt collector subject to the FDCPA, Section 805 (15 USC 1692c(b)) is not applicable to HOAs collecting their own debts. If an associations posts names of delinquent owners, they need to make sure it's on their own letterhead, not the management company's.
: Boards should seek legal counsel before publishing the names of delinquent owners. Associations needing legal assistance can contact us
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